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T. Kumaran
Bangalore
Telephone: (Home) 91 2345678 (Mobile) 123456789
Contact by email : Kumar@sample~resumes.com

Objective
Assignments in Database Administration, Data/CRM Analyst with a reputed IT Organization.

Education

* B.Com (Commerce) from BMCC, Pune University, India in 2001
* Master in Computer Management (Software Development & Computer Management) in 2003 from NICD & R, Pune University, India

Other Qualification(s)/ Certification(s)/ Programme(s) Attended

* OCA Certified, (OCP) 9.2.0.1.0 certification Program, Pinacle Institute Kochi, 2005
* GNIIT Diploma in Programming, NIIT, India

Summary of Skills and Experience

Motivated, qualified professional with experience in database management, customer relationship Management,.

IT Skills
Operating Systems: Windows 98, NT, Windows 2000 & XP, Unix
Packages: MS Office 2000 (Word, Excel, PowerPoint & Outlook) Adobe Acrobat, Adobe Reader
RDBMS: Oracle 9.2.0.1.0, SQL Server 2000 & MS Access
Language: C, C++ & Visual Basic6.0, ASP

Work Experience
Jan' 2005 - Till date at e-Direct Marketing , Bangalore
Database Analyst
Job Profile/Company Profile :
Company specializing in Database Management, CRM Solutions, Software Solutions, Website Development etc.
(Ms Access, SQL Server2000,)
Design, create and test database. Make reports and queries for the projects.
Modify existing databases and database management systems or direct programmers and analysts to make changes. Train users and answer questions.
Responsible for feature enhancement and performance tuning in both SQL Server and MS Access 2000 environments
Test programs or databases, correct errors and make necessary modifications.
Specify users and user access levels for each segment of database.
Develop data model describing data elements and how they are used, following procedures.
Develop methods for integrating different products so they work properly together, such as customizing commercial databases to fit specific needs.
Manage large volumes of transactions quickly and easily and altering existing indexes through SQL.
Coordinate with the In-house Call Centre for their various projects.
Perform list selection from database for various campaigns and events for DCME.
In-charge of the data for their CSI/SSI surveys conducted in Call Centre.
Receive data from the dealers of DC online. Coordinate with the Kochi office for data cleaning and enhancement.
Upload receive data for CSI/SSI survey as well as for their online website and had been in-charge for automisation CSI/SSI reports.
Compare and analyse data loaded online with the newly received data and loading the same after fulfilling the various other criteria for online uploads.
Analyse and check the quality of database and the various other criteria for improving the performance. Taking In-charge as DBA during his absence.

Additional Details
Language: Fluency in English, Hindi and Kannada languages

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