Legal2Legal offers an excellent work environment and culture to talented individuals, in which you can reach your true potential while fulfilling your professional and creative urges.

Legal2Legal wishes to recruit one General Manager whose responsibilities shall include all aspects of developing, running and supervising all day to day operations in the New Delhi office. This includes recruitment and retention of highly qualified employees, implementation of on-going training and quality control programs, administration, oversight and expansion of office services, and constant counseling with U.S. operations and clients.

Strategic responsibilities:

• Recruit and retain highly qualified employees.
• Implementation of effective on-going training and quality control programs.
• Supervise office administration.
• Perform forecasts and track & manage activity level,
• Provide strategic guidance on company operations and expansion opportunities.
• Knowledge of local rules and regulations and their compliance.
• Work with U.S. operations to carry out business goals and objectives.

Qualifications:

• M.B.A. degree from a top tier business school. (High ranking IIM graduates preferred)
• 4+ years experience running BPO operations, 2+ years of which involve running legal process outsourcing operations.
• Experience in managing all aspects of day to day operations for a BPO/LPO.
• Familiarity with regulatory compliance requirements for a BPO/LPO.
• Ability in multitasking projects with rapidly changing priorities.
• Sincere desire and strategic vision to build a world-class LPO operation
• Strong interpersonal skills.
• Excellent written and verbal communication skills.
• Ability to travel to the U.S.