Company Profile:
"Toyota Kirloskar Motor Private Limited (TKM), is a joint venture between Toyota Motor Corporation and the Kirloskar group, terrific growth is pegged on one simple yet powerful philosop 'Putting Customer First'. Guided by the principle of 'Growing; Together', we firmly believe that employees are our main source of strength. Therefore, we seek to create a corporate culture where; values such as 'Respect for People' & 'Continuous Improvement'are fully reflected in all our corporate and individual activities. You will play a decisive role in transforming the automobile landscape in India, by being part of a team that offers superior products and; Services'". Join us in any of the following positions:
Asst. Manager - CR Dept.:
Job Code - 01:
Qualification -
B.E (Auto / Mech).
Exp. 6-10 yrs.
Job Description:
• Must have core experience in field service area, particularly with a reputed 2/4 wheeler manufacturer
• Thorough exposure in handling customer complaints
• Must be leading a team of minimum 10 people
• Excellent communication skills with sound man management capabilities
• Candidate from South India preferred.
Officer - Technical Dept.:
Job Code - REC: OFF: TECH -01:
Qualification: B.E (Auto / Mech) / BE + MBA(Mkg).
Exp: 2-5 years
Job Description:
• Must have zeal towards achieving Total Customer Satisfaction
• Experienced in customer complaints handling
• Exposed to re-repair analysis
• Sound product technical knowledge
• Experience in on site technical/product support
• Effective in data handling and reports.
Officer - Field Operations Dept.:
Job Code - REC: OFF:OPRT - 02:
Qualification: B.E (Auto / Mech) / BE + MBA(Mkg).;
Exp: 2-5 years.
Location: Delhi, Kolkata & Bangalore
Job Description:
* Good knowledge of automotive dealer's customer service functions/handling
* Well versed with service key performance indicators -productivity, customer retention etc., excellent analytical planning and communication skills
* Experienced in handling operations related to dealer efficiency improvements.
Location: Bangalore
Contact:
Toyota Kirloskar Motor Pvt. Ltd.,
Plot # 1,
Bidadi Industrial Area,
Ramanagar Taluk,
Bangalore(Rural) Dist.
