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Jobs
and Careers in IT
IT education and training : To sustain
the rapid growth of the IT industry, more trained professionals are
required. There are a number of training institutes that require trained
and certified faculty for their classes. If you are trained in
technology and like to teach, this is a good career option.
Computer programming: Computer programmers write, test, and maintain the
detailed instructions, called programmes that computers must follow to
perform their functions. They also conceive, design, and test logical
structures for solving problems by computer.
Software development: Software design engineers apply their technical
talents creatively in order to write code, while working closely with
programme managers to define and prioritise features.
Software Engineers : Computer software engineers generally design and
develop new computer software systems by incorporating new technologies
in a growing range of applications.
Database Administrator : Database administrators typically work with
database management systems software to effectively extract data and
present that data in an understandable fashion. The database
administrator is responsible for understanding every facet of the
organisation's database system including: performance, modification,
security and the platform on which the system is running.
Network Systems and Data Communication Analysts : The rapid spread of
computers and technology has demanded an increase in highly skilled
workers to develop and maintain systems for new technologies. Systems
analysts typically solve problems related to computer technology to meet
organisational needs.
Technical writing: Technical writing primarily involves conveying
technical concepts to a lay audience. A technical writer is mostly
involved in writing and designing user guides, brochures, and white
papers for a variety of products. A technical writer is a person who
creates documentation for a technology. They are responsible for writing
text that is accurate, readable, accessible, and helpful to its intended
audience.
Content Development : A content developer writes, edits and collates
information that appears on the website. It is very important for the
matter to be presented in a convincing, interesting and quality oriented
manner, to generate a successful web site. Flair for writing, edit and
explain it are some essential qualities for a Content Developer.
Technical support : Technical support personnel provide technical
assistance, support, and advice to users. They interpret problems and
provide technical support for hardware, software, and systems; analyse
problems using automated diagnostic programmes; install, modify, clean,
and repair computer software and hardware and answer phone calls and
e-mail from customers seeking guidance on technical problems.
Hardware Design : The Indian IT players especially those operating in
the embedded software and telecom industry have set their eyes clearly
on the emerging hardware design services industry. The demand for
professionals involved in board-and system-level design has remained
steady but a large number of multinationals such as Texas Instruments,
Philips and Motorola are finding their Indian design centers worth the
challenge, and companies like Silicon Automation Systems, Arcus, Armedia,
Wipro, are emerging as global success stories in chip and IP design.
System Administration : System Administrators are responsible for
setting up servers, configuring and apportioning space for web-based
projects, setting up of working e-mail accounts and mailing lists,
management and integration of databases, implementing security on the
Intranet/Extranet, setting up of firewalls and authorisation systems,
performing periodic backup of data and automating reporting tasks, and
executing hardware and software updates when necessary.
Web development : Web development comprises a set of functions that
include building, designing, and supporting websites. Some overlap -
such as programming and database administration.
Quality Assurance : In Web companies and software firms, quality
assurance specialists diagnose problems, recommend solutions, and
determine if programme requirements have been met.
Call center support : In a growing BPO organisation, career
opportunities exist across various facets of the business - extending
from the core contact centre to support functions like HR, legal,
marketing, quality, administration etc. A BPO career revolves around the
core activity of delivering business process outsourcing services. This
involves customer interaction services, transaction processing,
telemarketing, technical support or analysing of customer specific data.
It also involves back-end jobs such as claims processing and processing
of Finance & Accounting transactions.
Internet/Intranet development : As more companies web-enable business
systems, Internet specialists will remain in strong demand. In addition,
the growth of consumer and business-to-business electronic commerce is
creating a need for experienced professionals with both solid technical
skills and business acumen. The job titles most requested within this
category include webmaster, web developer and e-business strategist.
E-commerce : E-commerce professionals are responsible for exploring and
developing this ever-expanding channel of sales and unprecedented
customer contact. E-Commerce professionals can assume management roles
in E-Business and E-Commerce fields, including operations, marketing,
technical support and administration. Many become consultants for large
corporations that want to incorporate Internet business into their
strategic plans. Companies may need them to improve B2B online
transactions, vitalise Internet product sales, or research E-Commerce
competition.
Networking: Networking helps organisations share information,
efficiently access the Internet and intranet and work collaboratively.
Network administrators, besides other jobs, are also responsible for
monitoring files in the main computer server on regular basis, setting
up of system security and maintaining back-up files. The next higher
responsibility that a network professional undertakes is that of Network
Manager. They are engaged in the identification of network potential and
scope depending upon the nature of business, designing of network system
and selection of software and hardware to be used, installing the
network and reviewing it for improvement.
Data/Database Management : DBA professionals with a background in
Oracle, SQL and PL have not become outdated. Another dynamic area is
relational database management system, a programme that lets you create,
update, and administer a relational database. An RDBMS takes Structured
Query Language (SQL) statements entered by a user or contained in an
application programme and creates, updates, or provides access to the
database.
Help desk/end user support : As companies shift business processes
online, technology is moving closer to the end user, fueling demand for
those skilled in supporting and training internal and external users.
The hottest job titles in the technical support category include help
desk analyst and manager, systems administrator, and technical trainer.
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